Faq

Denny's Diner Perks Loyalty Program Frequently Asked Questions

HOW DOES THIS NEW REWARD PROGRAM WORK?
This new loyalty program allows guests to receive “points” for their purchases based on the dollar amount spent. When a guest reaches 60 points, they are rewarded $5 in Denny’s cash.
HOW DO GUESTS SIGN UP?
Guests can sign up through the Denny’s Diner Perks App, or through the Denny’s Diner Perks website at Dennys.com/Loyalty. Guests may also obtain a card in the restaurant; however, it will still need to be registered.
IF A GUEST SIGNS UP ONLINE OR THROUGH THE APP, HOW DO THEY RECEIVE A CARD?
Cards are provided free of charge at a participating Denny’s. Guests will need to provide their member number to transfer their account information and balance to a physical card.
HOW DO YOU REGISTER A CARD?
Cards are registered by the guest on the Denny’s Diner Perks App or the Denny’s Diner Perks website at Dennys.com/Loyalty.
DO GUESTS HAVE TO REGISTER THE REWARDS CARD?
Guests can still accrue points without being registered but they must be registered to redeem the rewards.
WHAT IF A GUEST FORGETS THEIR CARD?
If a guest forgets their card, their telephone number can be used to look up the account.
ARE THERE OTHER WAYS FOR GUESTS TO EARN REWARDS?
Yes, guests will receive a Free Build Your Own Grand Slam for registering. Guests will also receive surprise rewards just for being a member.
DO REWARDS/POINTS EXPIRE?
Once a guest reaches 60 points, a $5 reward is earned that must be used within 30 days and points restart at 0. Unused points may expire after 12 months of inactivity.
DO DENNY’S DINER PERKS CARDS EXPIRE?
No, the cards won’t expire.
CAN A GUEST CHECK THEIR REWARDS/POINTS?
Guests can check their account through the Denny’s Diner Perks App, or through the Denny’s Diner Perks website at Dennys.com/Loyalty.
IS THERE A COST?
No, the guest simply needs to sign up.
WHY DO WE NEED PERSONAL INFORMATION? WILL THE GUEST RECEIVE JUNK MAIL?
We need personal information so we can identify you and the rewards you have accumulated. Guests will NOT receive junk mail and their information will NEVER be distributed to a third party source. The only mail they will receive from Denny’s will be offers and rewards.
WHAT INFORMATION IS THE GUEST REQUIRED TO ENTER TO REGISTER?
Title, First Name, Last Name, Zip/Postal Code, Mobile Phone, Birthdate, Email Address, Ethnicity, Username, Password, Email Opt-In Status, and Favorite Location.